Who we are
Last Updated 23rd May 2018
In this privacy statement, we set out the legal basis under which we process your personal data, what data we collect from you, why we collect it and how we store it. We also tell you what we do with your data and set out your rights over your data.
Legal basis for processing your data
We use legitimate interest as a legal basis for processing your personal data. Our legitimate interest is in carrying out our business to provide you with the best possible experience when visiting our website and for direct marketing; modifying or improving our services; determining the effectiveness of promotional campaigns and advertising; data analytics & enhancement and when we process your data for our legitimate interests. Provided always that our legitimate interest does not outweigh your rights and interests or is necessary to perform a contract with you or we have a legal obligation to carry out the processing. You always have the right to object to processing if you wish to do so (please see Your Rights below).
What data do we collect?
We collect your name, company name, telephone number and e-mail address. We collect information from you: when you visit our website; if you contact us by correspondence, telephone, social media; or give us your business card. We may also collect financial information, for example if you pay us by debit/credit card. We delete all credit card information after any transaction. We follow data protection rules as to the length we can keep your data. We will retain your personal data for no longer than necessary. We collect information on cookies in accordance with our cookies policy, see our cookies policy.
Why do we collect your data?
We collect your data to provide you with the best possible service: This includes notifying you of products and services which we think may be of interest to you; processing any purchases made by you; notifying you of any changes to our products and services and for any other purpose consistent with our business.
Where do we store your data?
We use reasonable organisational, technical and administrative measures to protect your personal data within our organisation. We also use a third-party Customer Relationship Manager to store your data. They employ the necessary security measures to protect your data from unauthorised access. As the internet and e mail are never fully secure please be careful with information that you share. Your data may be stored and transferred to a place outside the European Economic Area. Your data may be disclosed to a third party if we are required to do so by law, court order or government regulation.
You may ask us to provide you with any of your personal information. You may instruct us at any time to update or modify your data. You can at any time unsubscribe. If you have any questions or concerns regarding this Policy, you should contact Counterpoint Market Intelligence by e-mail .
Cookies are small files that are stored in a computer’s web browser memory. They help website providers to understand how customers use a website, remembering login details, and storing website preferences. Please see our Cookies Policy for further details.
In the event we go through a business transition, such as a merger, acquisition of another company, or sale of part or all of our assets, we may disclose your personal data to third parties and it may be among one of the assets transferred.